If you suspect you have been a victim of fraud or you notice any suspicious transactions or payments on your account statement or alerts, please report it to us by calling any of the following numbers:

  • Call: 0706-202-1807 (0700-POLARISBANK), 08069880000, 01-4482100 and 01-2799500, 24 hours a day, seven days a week (public holidays inclusive).
  • Email: fraudhelp@polarisbanklimited.com or frauddesk@polarisbanklimited.com

Phishing is a scam involving fraudulent or suspicious emails and fake websites. Fraudsters also known as phishers send these fraudulent emails which appear to come from the Bank to customers requesting them to update their personal information and account details.

These emails usually contain links to fake websites that are an imitation of the Bank's website. The fraudsters encourage customers to share their personal information by using clever and compelling language, such as an urgent need for you to update your information immediately .... Read More

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