Additional Information
SurePadi Agent can be any of the following:
- Registered Businesses: The Corporates such as Limited liability companies, Sole Proprietorship, Partnerships, Cooperative Societies, Institutions with large retail chain/distribution network, Petrol Filling Stations and Dealers in FMCG
- Unregistered Businesses: Individuals e.g. Supermarkets, Retail outlets, Distributors of mobile network operators, Business centers, boutiques, provision shops, sport viewing centers and so on.
To become a Polaris SurePadi Agent, kindly visit the nearest Polaris Bank branch with the following:
- Valid means of identification: Drivers License, National Identity Card, International Passport or Voters card.
- Utility Bill (Not less than three (3) months from time of presentment)
- A recent passport photograph
For enquiries, please call the telephone Nos: 01-2700344, 01-2703852, 01- 2703853 or send an email to psp@polarisbanklimited.com.
- Account Opening
- Funds Transfer
- Deposit funds
- Cash withdrawals
- Pay Bills
- Buy Airtime and so much more
- BVN enrollment and so much more
- Financial remuneration
- Transactions and Fees are processed real-time.
- Instant settlement of funds to your account
- Increased customer traffic
- An avenue to earn additional income
- Provision of value added services
- Improved status in the community through brand affiliation with the Bank
- Convenience
- Lower cost of transacting
- Banking services within your neighborhood
- No queues
- Transactions are PIN protected
- Services are available to all Banks’ customers
- Access to funds anytime even after banking hours (weekends and public holidays)
- Saves time and cost of transportation to the Banks.
Frequently Asked Questions (FAQs)
- An Agent is an entity that is engaged by a financial/non-financial institution to provide specific financial services on its behalf using the Agent’s premises.
- Agents are convenient service points near where customers live and work.
- The Polaris bank Agent banking scheme is called SurePadi
The following are the requirements to be an Agent:
- Registered or unregistered (individual) primary business
- Primary business must have been in existence for the past 12months
- A physical location for the primary business
- Must have adequate and secure premises.
- A clean criminal record.
- Yes, if he/she meets the requirements to be an Agent
Agents can carry out the following services:
- Token Withdrawal (Polaris Customers only)
- Card Withdrawal (Other Banks)
- Inter and Intra Bank Funds Transfer
- Bills Payment
- Airtime Top-up
- Account Opening
- Account balance inquiry
- Other bespoke services are coming soon
- Additional income from carrying out Agent Banking services
- Branding support from the bank and adequate advertisement to drive footfall to his/her location.
- Agent will become more credible and trust worthy in the community.
- Expanded service offerings and the opportunity to develop deeper relationships with new and existing customers
- Increased demand for Agents primary business services.
Agents have 2 channels for carrying out transactions:
- SurePadi Mobile APP
- Point of Sale(POS) terminal
- Yes, a holistic package has been designed to cover both cash at hand and terminal insurance for Agents.
Please visit the nearest Polaris Bank branch with the following documents to commence onboarding:
- Any of the Valid Identification cards (National ID, Voters Card, International Passport, Drivers License)
- Utility Bill
- Recent Passport Photograph
Please contact the SurePadi team on 01-027023852 or 01-2700344 and 01-2703853, e-mail- psp@polarisbanklimited.com
For enquiries, plrease call the telephone numbers: 01-27023852, 01-2700344, or 01-2703853, or send an email to psp@polarisbanklimited.com