SurePadi: Agency Banking

SurePadi Agent can be any of the following:

1. Registered Businesses: The Corporates such as Limited liability companies, Sole Proprietorship, Partnerships, Cooperative Societies, Institutions with large retail chain/distribution network, Petrol Filling Stations  and Dealers in FMCG
2. Unregistered Businesses: Individuals e.g. Supermarkets, Retail outlets, Distributors of mobile network operators, Business centers, boutiques, provision shops, sport viewing centers and so on.

To become a Polaris SurePadi Agent, kindly visit the nearest Polaris Bank branch with the following:

• Valid means of identification: Drivers License, National Identity Card, International Passport or Voters card.
• Utility Bill (Not less than three (3) months from time of presentment)
• A recent passport photograph

For enquiries, please call the telephone Nos: 01-2700344, 01-2703852, 01- 2703853 or send an email to psp@polarisbanklimited.com.

• Account Opening
• Funds Transfer
• Deposit funds
• Cash withdrawals
• Pay Bills
• Buy Airtime and so much more
• BVN enrollment and so much more

• Financial remuneration
• Transactions and Fees are processed real-time.
• Instant settlement of funds to your account
• Increased customer traffic
• An avenue to earn additional income
• Provision of value added services
• Improved status in the community through brand affiliation with the Bank

• Convenience
• Lower cost of transacting
• Banking services within your neighborhood
• No queues
• Transactions are PIN protected
• Services are available to all Banks’ customers
• Access to funds anytime even after banking hours (weekends and public holidays)
• Saves time and cost of transportation to the Banks.

• An Agent is an entity that is engaged by a financial/non-financial institution to provide specific financial services on its behalf using the Agent’s premises.
• Agents are convenient service points near where customers live and work.

• The Polaris bank Agent banking scheme is called SurePadi

The following are the requirements to be an Agent:

• Registered or unregistered (individual) primary business
• Primary business must have been in existence for the past 12months
• A physical location for the primary business
• Must have adequate and secure premises.
• A clean criminal record.

• Yes, if he/she meets the requirements to be an Agent

Agents can carry out the following services:

• Token Withdrawal (Polaris Customers only)
• Card Withdrawal (Other Banks)
• Inter and Intra Bank Funds Transfer
• Bills Payment
• Airtime Top-up
• Account Opening
• Account balance inquiry
• Other bespoke services are coming soon

• Additional income from carrying out Agent Banking services
• Branding support from the bank and adequate advertisement to drive footfall to his/her location.  
• Agent will become more credible and trust worthy in the community.
• Expanded service offerings and the opportunity to develop deeper relationships with new and existing customers
• Increased demand for Agents primary business services.

Agents have 2 channels for carrying out transactions:

• SurePadi Mobile APP
• Point of Sale(POS) terminal

• Yes, a holistic package has been designed to cover both cash at hand and terminal insurance for Agents.

Please visit the nearest Polaris Bank branch with the following documents to commence onboarding:

• Any of the Valid Identification cards (National ID, Voters Card, International Passport, Drivers License)
• Utility Bill
• Recent Passport Photograph

Please contact the SurePadi team on 01-027023852 or 01-2700344 and 01-2703853, e-mail- psp@polarisbanklimited.com