Customer Service

Yes Center: Our 24-hour Contact Centre

The Yes Center is a customer friendly contact center that attends to customers' enquiries, complaints and requests 24/7 (public holidays inclusive) through various channels such as telephone, email, social media (Facebook, Twitter, LinkedIn e.t.c.) and Live Chat.

The following key requests can be channeled through the center:

  • Visa card activation
  • Card hotlist
  • Account Reactivation
  • Card related complaints
  • Account Enquiries
  • Dormant account reactivation
  • E-service related issues
  • General enquiries
  • Request for auxiliary services- transactional alerts, internet banking.
  • Debit Card request
  • Cheque Book request
  • Others

Contact us today. We can be reached via the following numbers

  • 0700 75932265
  • +234 806 988 0000
  • +234 1 4482 100
  • +234 1 2705 850

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Head Office Annexe

Polaris Bank Limited.

Adeola Hopewell Street,

Victoria Island, Lagos.

Tel: +234 1 2701300,

+234 1 4617783